Help Centre

Monday - Saturday: 9AM to 9PM

Frequently Asked Questions

  • 1.Open the Best Price App
    2. Enter Membership id or Phone no.
    3. Click Continue
    4. Enter 4-digit OTP
    5. Click continue
    6.Enter New Password
    7.Retype New Password
    8. Click Save password
    9. Start Shopping!

  • 1. Open BestPrice App
    2. Enter membership ID or phone no
    3. Click continue
    4. Click on Login via OTP
    5. Enter 4 - digit OTP
    6. Click on continue
    7. Land on homepage

  • Related Questions

    1. Open the Best Price App
    2. Enter Membership id or Phone no.
    3. Click Continue
    4. Enter Password
    5. Click on continue
    6. Land on homepage

  • unts with the same phone number?
    1. Open BestPrice App
    2. Enter membership ID or phone no
    3. Click continue
    4. Select membership ID
    5. Click continue
    6. Click on Login via OTP
    7. Enter 4-digit OTP
    8. Click on continue
    9. Land on homepage

  • 1. Open the BestPrice App
    2. Enter phone number or membership ID
    3. Click on ìForgot passwordî. You will received an OTP on your registered phone number.
    4. Enter 4-digit OTP code
    5. Click continue
    6. Enter New Password
    7. Retype New Password
    8. Click Save password
    9. Enter new password on login screen
    10. Start shopping

  • 1. Open the BestPrice App
    2. Click three-line menu icon on the top left corner
    3. Click on Balance
    4. Ledger Balance shows Cash and Non-Cash Balance

  • 1. Open the BestPrice App.
    2. Click on “My Orders” on the menu on the bottom of the screen.
    3. Find your order in “Open Orders”.
    4. Click on the desired order.
    5. Click on “Cancel order” at the bottom of the screen.
    6. Select the items you wish to cancel. If you wish to cancel the entire order, select all items.
    7. Click on review.
    8. Review the items and click on confirm.
    9. Your order will be sent to be processed for cancellation.

  • After successfully placing the order:
    1. Open the BestPrice App
    2. Scroll down on the homepage
    3. Click on Track Order on your order card
    4. Track your order screen appears
    5. Check Status
    OR
    1. Open the BestPrice App
    2. Click on “My Orders” on the bottom menu of the homepage
    3. Scroll to order you want to track
    4. Click on track order
    5. Track your order screen appears
    6. Here you can where your order is

  • 1. Find the product you want to add on the BestPrice App.
    2. Click on (+) to add quantity, OR
    3. Click on text field and enter the desired quantity.
    4. Click on Add to cart.
    5. You will receive a notification saying, “product has been successfully added to cart”.

  • 1. Open the BestPrice App.
    2. Click on “My orders” on the bottom menu on the homepage.
    3. Click on the order that you wish to re-order.
    4. Click on re-order at the bottom of the screen.
    5. You will land on the cart page with all items added to cart.
    6. Update the quantity for each item as per your requirements.
    7. Click on checkout.
    8. Click on proceed to pay.
    9. Complete payment.

  • 1. To return your order, please visit your nearest store.
    2. Contact the returns counter and return your products.
    3. Your refund will be processed within 7 – 10 days.

  • 1. Open the BestPrice App.
    2. Click on the three lines menu on the top left of the screen.
    3. Click on “My Profile”.
    4. Scroll down and click on “membership portal” under My Addresses.
    5. You will be redirected to the BestPrice membership portal.

  • 1. Open the BestPrice App.
    2. Click on the three lines menu on the top left of the screen.
    3. Click on “My Profile”.
    4. Scroll down and click on “membership portal” under My Addresses.
    5. You will be redirected to the BestPrice membership portal.
    6. Login to the BestPrice membership portal.
    7. Keep your updated business license handy.
    8. Upload your updated business license, just like you did when you applied for the membership.

  • 1. Download the BestPrice App.
    2. Open the BestPrice App.
    3. Swipe through the onboarding screens.
    4. Click on “Get started”.
    5. Click on “Apply for membership” at the bottom of the screen.
    6. You will be redirected to the BestPrice membership portal.
    7. Keep your business license handy before starting the application.
    8. Fill out a 3-minute form, and submit it.
    9. Get your membership.

  • How do I return some items 33?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

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  • 1. Your ledger balance is calculated based on the following criteria
    a. All the amount you have paid to us in advance.
    b. All refunds associated with offline payments.
    2. The total balance reflects the total amount available in your ledger.
    3. The usable balance reflects the amount you can use for a transaction after considering the cash limit for that day.

  • 1. Open the BestPrice App.
    2. Add the desired items to cart.
    3. Click on checkout.
    4. Click on proceed to pay.
    5. Select Ledger as your mode of payment.
    6. Click on pay.
    7. Your order will be placed.

  • 1. Open the BestPrice App.
    2. Add the desired items to cart.
    3. Click on checkout.
    4. Click on proceed to pay.
    5. Select RTGS as your mode of payment.
    6. Note down the bank details mentioned on the page.
    7. Click on pay.
    8. Your order will be confirmed but will be processed only after payment is received.
    9. Complete the RTGS transfer to BestPrice.

  • How do I return some items 22?

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  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • How do I return some items 33?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • 1. Open the BestPrice App
    2. Click on “Delivering to” or “Pickup from” on the top header
    3. “Choose a mode” screen appears
    4. Click on “Instore Pickup”
    5. Click on the city dropdown and choose a city
    6. A list of all the store in that city will appear
    7. Choose the store from which you want to pick up your order

  • 1. Open the BestPrice App
    2. Click on “Delivering to” or “Pickup from” on the top header
    3. “Choose a mode” screen appears
    4. Under “Doorstep Delivery”, click on the address you want to select
    5. Click on Apply

  • How do I return some items 22?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • How do I return some items 33?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • 1. Open the BestPrice App.
    2. Scroll down on the homepage.
    3. Look for “Slab Pricing” on the product cards.
    4. Click on “Slab Pricing”.
    5. A popup will appear from the bottom of the screen with all the slabs available.

  • 1. Open the BestPrice App.
    2. Click on “Categories” on the menu on the bottom of the screen.
    3. You will land on the broad category page.
    4. Click further to land on the sub-category page.
    5. Click further to land on the sub-sub-category page.
    6. Choose the relevant sub-sub-category page to land on the product listing page.

  • Related Questions

    1. Open the BestPrice App.
    2. Click on “Offers” from the menu on the bottom of the screen.
    3. You will land on a product listing page with all the products that have slab pricing available.
    4. Click on the different kinds of offers on the top of the page to discover other offers.

  • How do I return some items 11?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • How do I return some items 22?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • How do I return some items 33?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu

  • Related Questions

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitationu